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Customer Reviews & Testimonials

I just wanted to say thank you very much to you and your crew for finding and installing a new hot water tank in less than 24 hours! We are very
grateful for your prompt service!

Cheers!  Karen


 

You guys are awesome…Thank you so much!

Danielle


 

I want to pass on how pleased we were with the work Phil and his assistant, Chris, did on venting our stove in the Market Pavilion.  The job became a puzzle of where and how to accomplish the venting but Phil, cleverly, kept solving one problem after another.  He was a very pleasant person to work with and the result is perfect.  I’ve referred other MP owners to you for similar work and hope they follow through.  Thank you again!

Jan and Alan


 

Thank you for your quick service to my electric fireplace last week…..  The service was great and your Whistler based repairman was efficient and great to deal with.  You have now kept me “nice and warm” for the winter.  Have a great year one and all,

Joanne (JO)


 

Good morning Shelley and Doug: …. I am in West Vancouver and not at Whistler right now  so I don’t have the serviceman’s name but I want to let you know that he was excellent; knowledgeable, competent and basically helpful.  He is a credit to your company.  Thanks for sending him.

Regards, Peggy (and Tom)


 

Hi Doug;  Thanks for sending the invoice pertaining to our recent water tank replacement ….. We really appreciated your response to our request for the above work during Victoria long weekend. The young technician who carry out the task was friendly and very professional. In addition, you have honored the price as promised including labour and material for the job without deviation. We are quite impressed with the overall performance of the project. We would definitely recommend your services to our friends and neighbours in future.

Thanks again for job well done!   Vincent


 

Thank you for the quick response, having a plumbing emergency in Whistler when we don’t live there full time can be quite stressful. We appreciate that you were able to deal with our frozen pipes and stop our house from a potential flood, We where also pleased to find that you could solve the no heat in the house problem and had the parts right in your truck to fix our furnace.  We will be leaving a good review for you and recommending you to friends.

Thanks again Eric and Jenny 


 

Thanks Shelley. Phil, your technician, came earlier than we had hoped,  the maintenance and replaced our filter.  A very polite competent young men. You certainly to chose pleasant people to work for your company. Again, we are pleased with your service and commitment to maintaining excellent customer relationships.

Cheers and happy weekend, Peggy and Tom English


 

Hi, Thank you for the invoice. And thank you for actually coming to fix it!! I called four companies and although you could only come in four days… one told me January!!

Phil was a very professional and polite engineer. And seemed to fully understand that ‘it was cold, two kids and I had no heat!!!!’ … so please pass on my appreciation.

Obviously it is no fun paying over a 1000 to be warm ….. but it works now, he also fixed the fan which is great. Have a great Xmas/skiing season.

Russell – Happy Customer


 

Thank you!  Dan did a great job – looks lovely.

Love the thermostat….I am so glad we had it put in.  :-)

We will certainly call Spearhead for our next service!

Pennie McNutt